Contact the European Consumer Centre in Belgium
Do you have a question or a complaint concerning a purchase in another EU-Member State, Norway, or Iceland? Do you live in Belgium and do you need individual legal advice of assistance? We are here to help. Our service is free of charge. Fill out the contactform, call or write ECC Belgium
- Fill in the contact form
- or call us: +32 2 277 99 00 – Monday to Friday from 9 AM to 12:30 PM
- or write to: ECC Belgium – Koning Albert II Laan 16 – 1000 Brussels – Belgium
General information on your consumer rights
Are you searching for information on your consumer rights? Take a tour through our consumer topics.
Dispute with a Belgian trader
Do you have a problem or dispute with a trader established in Belgium? And you live in Belgium? Please check ConsumerConnect to find help. If you don’t live in Belgium but in a different EU country, Iceland or Norway? Please contact the European Consumer Centre from your country.
Another question?
For general inquiries that are not related to a complaint, you can reach us at info@eccbelgium.be.
The communication officer of the European Consumer Centre is available for pressrelated questions. Check out our press page.
Legal entity
European Consumer Centre Belgium /BV-OECO vzw | AB-REOC asbl
Koning Albert II Laan 16 – 1000 Brussels – Belgium
Company number: BE 0632.525.914
Meet the team of the European Consumer Centre
Who are the people behind the European Consumer Centre of Belgium? Get to know the team.
