On holiday in Europe. Your rights before, during and after your holiday

Published on 09 December 2020.

This brochure aims to inform travelers about their rights. It consists of 4 main chapters: 1. Booking the holiday, 2. Transport, 3. At the holiday destination and 4. Complaints.

Unfortunately, this brochure is not up to date in terms of roaming, complaints and some other details. You will find the most up-to-date information on our website at the ‘Travel‘ section.