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ECC-Net Report: Commercial Warranties - Are they worth the money
As a consumer you are entitled to a two-year legal guarantee for which the responsibility rests with the seller. But sometimes a trader may offer an extra commercial warranty against payment. Are these commercial warranties worth the money? ECC-Net examined these commercial warranties down to the last detail.
Renting a car in Europe
This brochure explains how to reserve a rental car (before you leave or on the spot), what to verify when you collect the car and when you return it. What does the contract propose? It also includes some useful tips and a hire car glossary.
Is it safe to buy counterfeit goods?
This online brochure explains why it is not a good idea to buy counterfeit and how you can avoid buying fake products on the Internet.
Transit plates in the European Union
Where can you obtain transit plates and how much do they cost? The ECC-Net has gathered this information in an overview.
The 5 commandments for safer internet use
Buying, downloading and networking on the internet: keep it safe thanks to the 5 commandments for safer internet use.
Safer streaming
The convenience of viewing your favorite program at your own leisure on any device makes video streaming services the new standard for modern consumers.
Paying by Internet
Buying and selling on the internet are increasing rapidly. The payment possibilities are also becoming more and more numerous. Here is an overview of the most commonly used payment methods.
On holiday in Europe. Your rights before, during and after your holiday
This brochure aims to inform travelers about their rights.
ECC-Net Report: Timeshare - 10 tips
ECC-Net regularly hears from unhappy consumers who feel they have been trapped by hard-sell techniques into a long-term contract for holiday accommodations that they do not really need. ECC-Net lists 10 tips to avoid timeshare traps.
ECC-Net Report: Timeshare
This report is the outcome of the ECC-Net Joint Project on timeshare and related products such as Holiday Clubs. European Directive 2008/122/EC has established higher protection regarding these types of contracts. ECC-Net evaluates the changes in the timeshare market.
